At Ascend Coaching, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our coaching services.

1. Information Collection

We may collect personal information that you voluntarily provide to us, which may include, but is not limited to:

• Name

• Email address

• Phone number

• Other relevant details necessary for delivering our coaching services

We may also collect non-personal data automatically, such as browser type and usage statistics, to improve the user experience on our website.

2. Use of Information

The personal information we collect is used for the following purposes:

• To provide and personalize our coaching services

• To communicate with you regarding sessions, resources, and updates

• To improve our offerings based on feedback and usage trends

• For administrative and analytical purposes using aggregated data that does not identify

individuals

3. Data Security

We implement appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that while we strive to safeguard your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.

4. Confidentiality

We are committed to maintaining the confidentiality of all information shared during coaching sessions. Your information will only be disclosed:

• With your explicit consent

• As required by law (e.g., court orders or legal obligations)

For group coaching sessions, while we encourage participants to maintain confidentiality, it cannot be guaranteed, so please exercise discretion when sharing personal information.

5. Third-Party Services

We may engage trusted third-party service providers to assist with the operation of our business, such as payment processors, scheduling tools, or communication platforms. These third parties may process your data on our behalf and are contractually obligated to handle your information securely and in compliance with applicable laws.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information

• Request the deletion of your personal data, subject to certain legal or administrative

retention requirements

• Withdraw consent for data processing, where applicable

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this

policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any revisions will be posted on our website, and we encourage you to review this page regularly. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Consent

By using our coaching services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at Ascend Coaching 8355 E Hartford Dr, Ste 200, Scottsdale AZ 85255.